Our warranty, in plain English

What's covered

• Leaks or drips caused by how we installed the system
• Panels, trim or gutters that sag, loosen or separate
• Flashing we installed that fails

Workmanship

Lifetime workmanship warranty

Materials

Manufacturer's limited lifetime warranty on panels and finish

If you sell

Transfers once to the next owner at no cost.

Response time

We reply within 2 business days and visit within 2 weeks.

What isn't

We'd rather tell you now than surprise you later. Where any of these apply to your deck, we'll point them out before we start.

Water coming through the house wall

Porous brick or stone, or missing house flashing we weren't hired to fix. We'll point these out before we start.

Posts that pass through the deck surface

Railing and support posts can let the odd drip through where a perfect seal isn't possible. We'll show you where before we start.

Clogs from leaves, needles or seed pods

Clearing the downspout is routine upkeep. We'll show you how at the walkthrough.

Damage from impact or changes by others

Things like ladders against the gutter, new holes for fixtures, or a deck rebuild after we install.

Ice dams from heat sources

Heaters or vents that melt snow on the deck above can refreeze at the gutter.